About the Event

In response to recent global developments, as well as from a basic best practice point of view, financial sector firms need to continuously refine their crisis and incident management, business continuity and disaster recovery plans, improving and adapting them as needed. EVOLVE 2020: Rethinking Operational Resilience for Financial Services has been put together to help the industry to attain these objectives whilst at the same time offering a platform for key practitioners to share ideas and concerns. This virtual event series comprises a set of topical operational resilience related webinars taking place over the summer, culminating in a unique, 2-day comprehensively researched virtual event on October 26-27.

The series will enable C-suite executives and senior managers to benefit from real life case studies which will help them understand how operational resilience is, now more than ever, an evolutionary process hinging on industry cooperation, inter-jurisdictional and international dialogue and mutual support. This will allow industry leaders to embed resilience thinking into their strategies and change management frameworks, so as to protect and sustain their core business services as we adjust and adapt to the “new normal”.

Key Topics & Agenda

A full conference agenda will be published in due course. Key topics to be addressed at EVOLVE 2020: Rethinking Operational Resilience for Financial Services include:

The UK and EU regulatory position on operational resilience following recent events: including main takeaways from the FCA/PRA consultation paper


Achieving best practice governance by developing an effective oversight function to retain accountability


Developing a strong risk culture: delivering effective resilience and continuity of business services by assuming operational disruptions will arise 


Key strategies to improve international collaboration on threat intelligence and incident reporting  


Understanding technology risk oversight associated with new risks and challenges: cyber security, data, cloud and AI


Effective operational resilience and risk management reporting practices in a rapidly evolving regulatory and technological landscape


Strategies to improve existing incident response and reporting practices: build internal resilience through people management to sustain customers’ expectations


Embedding short- and long-term response and recovery plans, the importance of mapping and testing to combat cyber risk and ensure business continuity 



Managing risks related to third (and fourth) party outsourcing, including cloud-based services as part of a multi-dimensional operational resilience strategy


Who will Attend?

Delegates will be CROs, MDs, Senior Managers, VPs, Directors, Heads of, from the following functions:

  • Operational Risk & Resilience, Operational Risk
  • Technology & Cyber Risk
  • Risk
  • Operational Organisational & Cyber Resilience
  • Banking Markets & Products
  • Innovation
  • Investment Services
  • Legal & Compliance


Robin Jones

Head of Technology, Resilience and Cyber


Nick Strange

Senior Technical Advisor, Operational Risk & Resilience, Prudential Regulation Authority

The Bank of England

Jason Maude

Chief Technology Advocate

Starling Bank

Nilesh Varu

Group Operational Resilience

Lloyds Banking Group

Alexandre Castaing

GRM, Head of Cyber and Technology, Risk and APAC


Nina Paine

Global Head Cyber Stakeholder & Government Engagement, Group CISRO

Standard Chartered Bank

Sponsors & Exhibitors

Clifford Chance

Clifford Chance is one of the world’s pre-eminent law firms, with significant depth and range of resources across five continents.


For over 10 years, ServiceNow has been helping institutions improve experiences and increase the resilience of their technology.

Media & Partners

Cyber Rescue

Cyber Rescue is the leading European specialist in helping Boardroom Executives to measure, monitor and mitigate potential harm from cyber-attacks.

Business development opportunities: Does your company have services, solutions or technologies that the conference delegates would benefit from knowing about? If so, you can find out more about the exhibiting, networking and branding opportunities available by contacting:Gareth Banks at grb@addenterprise.com

EVOLVE 2020 has Successfully Delivered

3 Pre-event Webinars

Cyber Security and Resilience

Thursday 25th June 2020

View agenda

Outsourcing, Third Party and Supply Chain Risk

Thursday 9th July 2020

View agenda

Operational Risk, Governance and Business Continuity Best Practices

Thursday 23rd July 2020


View agenda


EVOLVE 2020: Rethinking Operational Resilience for Financial Services